Care & Maintenance
Ongoing technical care for your AI systems and digital platforms — monitoring, updates, optimisation, and rapid response when something needs attention.
AI systems drift. Models degrade. We keep yours sharp — before users notice.
AI systems need ongoing attention. Models drift, data pipelines change, APIs update, and usage patterns shift in ways that erode performance over time. Our care and maintenance offering keeps your systems performing at their best, with proactive monitoring and rapid response when issues arise.
We treat your AI infrastructure with the same seriousness as production software — because it is production software.
Everything you get
Proactive monitoring
Continuous oversight of model performance, data pipelines, and API health. Alerts before things break.
Scheduled maintenance
Regular updates to models, dependencies, and integrations — applied in off-peak windows with zero downtime.
Incident response
Agreed SLAs for response and resolution. A single point of contact when something needs immediate attention.
Monthly reporting
Plain-English performance and cost summaries each month — what changed, what it cost, what's coming.
The process
Onboarding & audit
We assess your current systems, document the architecture, and establish monitoring baselines.
Monitoring setup
Instrumentation, alerting, and dashboards deployed across all covered systems.
Ongoing operations
Monthly maintenance cycles with regular check-ins and proactive improvement recommendations.
Quarterly reviews
Strategic review of system performance, cost trends, and emerging risks — with recommendations.
Related expertise areas
More offerings
Agentic Development Team
A complete, human-led development team powered by AI agents — covering product ownership, design, development, testing, DevOps, and security. Ready to build bespoke software from day one.
On-site Prototyping Workshop
Two days on-site with your team to turn a business problem into a working AI prototype. We facilitate, build, and leave you with a proof of concept you can take to production.
AI Readiness Assessment
We evaluate your codebase with custom-built tooling to determine its AI readiness — and give you a clear, prioritised plan for improving quality and structure.
Let's build something
worth building.
Tell us about your project and we'll get back to you within one business day.